FAQ
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ADDRESS UPDATE - WE ARE MOVING OFFICE THIS DECEMBER
Hi Guys!
We are moving our warehouse and office this December, the date is still to be confirmed. So before returning any items to us please check in with us for the best address to return your order to
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FREE UK SHIPPING
FREE SHIPPING ON ORDERS OVER £40
STANDARD SHIPPING 3-4 DAYS : £3
UPGRADE TO EXPRESS TRACKED SHIPPING 1-2 DAYS : £4
GUARANTEED NEXT DAY : £8 (ORDER BY 3PM MON-FRI)
PLEASE NOTE THAT GUARANTEED NEXT DAY DOES NOT DELIVER ON SUNDAYS. ORDERS PLACED AFTER 3PM ON FRIDAY WILL BE DELIVERED ON THE FOLLOWING TUESDAY
WE ARE UNAVAILABLE TO OFFER GUARANTEED NEXT DAY SERVICE IF YOU LIVE IN NORTHERN IRELAND, ISLE OF MAN, THE CHANNEL ISLANDS OR ANY OF THE FOLLOWING POSTCODE AREAS:
AB44-56, FK17-22, IV1-28, IV30-39, KW1-3, KW5-14, PA21-33, PA35-40, PH18-26, PH30-42, HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3
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EU SHIPPING INFO
FOR CUSTOMERS BASED WITHIN THE EU
FREE SHIPPING : ON ORDERS OVER €75
EXPRESS TRACKED SHIPPING : 2-4 DAYS : €9
*EU SALES TAX AND DUTY ARE INCLUDED IN OUR PRICES
THEREFORE YOU SHOULD NOT INCUR ANY EXTRA CHARGES UPON DELIVERY AS BANG&STRIKE NOW COVER ALL COSTS
OUR MAXIMUM ORDER VALUE FOR EU CUSTOMERS IS €150, THIS IS TO AVOID ADDITIONAL CUSTOMS FEES WHICH OCCUR ABOVE THIS THRESHOLD
THE IOSS PREPAID CUSTOMS SCHEME DOES NOT INCLUDE NORWAY
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USA SHIPPING INFO
SHIPPING RATES FOR CUSTOMERS BASED IN THE UNITED STATES ARE
FREE STANDARD SHIPPING : ON ORDERS OVER $100
STANDARD SHIPPING: 5-10 DAYS $15
TRACKED SHIPPING : 4-7 DAYS : $20
*Please note that duties and taxes maybe due before your national postal service releases the order to you. We are unable to advise on this cost and advise you contact your local office for more info
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REST OF WORLD SHIPPING INFO
FOR OUR INTERNATIONAL CUSTOMERS BASED IN THE FOLLOWING COUNTRIES : ARGENTINA, AUSTRALIA, BAHRAIN, BERMUDA, BRAZIL, CANADA, CHINA, FALKLAND ISLANDS (MALVINAS), HONG KONG, INDIA, ISRAEL, JAPAN, KUWAIT, MALAYSIA, MEXICO, NEW ZEALAND, NORWAY, OMAN, PAKISTAN, PHILIPPINES, QATAR, SINGAPORE, SOUTH KOREA, SRI LANKA, SWITZERLAND, TAIWAN, THAILAND, TUNISIA, UNITED ARAB EMIRATES, VIETNAM
YOU WILL BE CHARGED IN BRITISH POUNDS (£) FOR YOUR ORDER AND THE FOLLOWING SHIPPING RATES WILL APPLY
FREE STANDARD SHIPPING : ON ORDERS OVER £100
STANDARD SHIPPING: 7-10 DAYS £10
TRACKED SHIPPING : 5-7 DAYS : £20
*Please note that duties and taxes maybe due before your national postal service releases the order to you. We are unable to advise on this cost and advise you contact your local office for more info
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WHAT SIZE DO I NEED?
WE LIKE TO KEEP THINGS SIMPLE HERE, SO OUR UNDERWEAR FITS JUST SLIGHTLY SNUGGER THAN CALVINS.
IF YOU TAKE A MEDIUM IN CK THEN GO FOR A MEDIUM FROM US. FOR A LOOSER FIT GO UP A SIZE AND FOR A SNUGGER FIT GO DOWN
SMALL 28-30 MEDIUM 31-33 LARGE 34-36 XL 37-39
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EXCHANGING OR REFUNDING ORDERS
You have 30 days from your order date to return you order to us for a refund or an exchange.
PRODUCTS MUST BE RETURNED UNWORN, UNWASHED AND IN THEIR ORIGINAL CONDITION WITH ALL PACKAGING INTACT
Please confirm the return delivery address before returning any items to us, as we are moving our warehouse and office this December.
We do not have a confirmed date yet and will update our contact details shortly
Include your packing list or a copy of it with your return so that we can correctly identify your order and also add a note stating if you would like a refund or an exchange
When returning items we recommend you use a tracked method of postage. We are unable to refund or exchange orders that we do not receive back due to any loss incurred in transit. if a loss was to occur you would need to contact your postal provider for compensation
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HOW TO MODIFY YOUR ORDER
We strive to process all our orders as quickly as possible, but if you wish to amend your order it may still be possible.
Get in touch straight away via our Contact page
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WHAT IF I AM NOT IN WHEN DELIVERY IS ATTEMPTED?
If you miss your delivery, the courier should either leave you a card or advise you via email and give you the option of rearranging your delivery.
Any undelivered parcels will eventually be sent back to us as unclaimed.
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WILL I HAVE TO PAY Customs Duty ON MY International Order?
EU customers do not pay any duty or taxes on any order below the value of €170. BANG&STRIKE pays these on your behalf
US customers are exempt on all taxes on orders below $900
REST OF WORLD customers we advise to check with your local tax authority as each country will have its own standards and tax systems
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WHAT IS MICRO MODAL FABRIC?
Modal fabric is a natural fibre, developed in Europe and made from the pulp of beech trees.
It is known for its extremely soft feel and superior moisture wicking and breathability when compared to cotton.
The Micro refers to the fibre having a diameter of less than ten micrometres, that is smaller than cotton or silk and so explains why it is so soft when worn against the skin.
You can read more about Micro Modal by clicking here
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WHAT ARE YOUR CONTACT DETAILS?
You can always email us at info@bangandstrike.com
BANG & STRIKE
Our address will be updating this December as we are moving office, please ask for our address before posting any items to usCompany Registration Number: 13531317
BEDSPORT LTD T/A BANG&STRIKE
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INFLUENCER, PRESS AND PHOTOGRAPHER CONTACT
If you are a photographer, stylist, influencer or member of the press and have a requests for products, visuals or press releases please email us at -
info@bangandstrike.com
We also run a creators program on the Shopify Collabs network, more info can be found here
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WHOLESALE ENQUIRIES
If you are a store interested in retailing our products, please contact us at
Please supply us with your online store details and/or physical store address for our review